Troubleshooting & Maintenance
Coffee Maker Shutting Down While Brewing
If your Aarke Coffee Maker shuts down before the brewing process finishes, the issue may be related to the magnetic float inside the water tank. The magnetic float tracks the water level and ensures the boiler doesn’t overheat. If it becomes stuck, t
Why Is My Coffee Maker Steaming?
If your Aarke Coffee Maker begins producing excess steam during brewing, it may indicate a limescale buildup inside the machine — particularly in the shower head. Limescale can restrict water flow, causing steam to escape instead of brewing properly.
Should the heating plate activate when using the Thermal Jug?
If you’re using the Aarke Thermal Jug with your Coffee Maker, you may notice that the heating plate does not turn on during or after brewing. This is completely normal and intentional - your Coffee Maker is designed this way. The heating plate only a
Missing, broken or damaged parts for the Coffee Maker
Depending on which part is damaged, it may be possible to send a replacement. Aarke customer service can assist with this.
Coffee Maker will not start or it stops unexpectedly
If the unit stops unexpectedly, it is recommended to follow the troubleshooting steps provided here. If the issue persists, or if the machine’s button does not respond at all, please contact Aarke Customer Service for further assistance.
Coffee Maker doesn't work from the start
If the machine does not start upon arrival, it is recommended to go through the first 2 steps of magnetic float troubleshooting first, as the float could have moved during transport.
There are cosmetic imperfections on my Coffee Maker
If you encountered any sort of cosmetic issues, such as a scratch, Aarke's customer service can assist with these.